Your Data
PRIVACY
POLICY
Effective date: August 2, 2026 · Last updated: August 2, 2026
CursorCulture is operated by CursorCulture.LLC ("CursorCulture," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit https://cursorculture.com, create an account, use our artificial-intelligence tools, upload content, generate or purchase designs, participate in community features, purchase credits, or order physical products. By using CursorCulture, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
A. Account information
When you create or maintain an account, we may collect:
- Name, display name, and username
- Email address and profile image
- Password-related authentication records and authentication provider
- Account creation date and login history
- Account preferences and saved settings
- Subscription or membership status
- Credit balance and credit-usage records
B. Google sign-in information
When you sign in with Google, we may receive information made available through the permissions you approve, such as your name, email address, Google account identifier, and profile photograph. We use this to authenticate you, create or connect your CursorCulture account, and provide account features. We request only the minimum scopes needed and do not request access to unrelated Google services. Passwords are stored by our authentication provider in protected form — we never store your plain-text password.
C. AI prompts and conversations
When you use Chat for Ideas, prompt generation, image generation, prompt refinement, or similar AI features, we may collect and process:
- Messages, prompts, and follow-up questions
- Generated responses and generated prompt cards
- Conversation titles, conversation history, and saved drafts
- Templates, model selections, and research preferences
- Feedback on generated results
- Credit usage associated with each request
- Technical logs needed to provide or troubleshoot the service
D. Web-research information
When web research is enabled or automatically determined to be useful, we may process search queries derived from your request, web pages or sources reviewed, source titles and domains, citations, research status events, and research cost and usage information. Do not include confidential, highly sensitive, or private information in a request that may be sent to third-party AI or search providers.
E. Uploaded files and artwork
When you upload content, we may collect:
- Artwork, logos, reference images, design files, and photographs
- File names, file types, file sizes, and image dimensions
- Transparency information and layer positioning
- Rotation, scale, opacity, and other editing settings
- Selected logo placement and visual-analysis metadata
- Associated prompt and generation settings
F. Generated content
- AI-generated images and generated mousepad designs
- Generation prompts, negative prompts, and generation model
- Mousepad size and format, creation date, and design status
- Public or private visibility and remix relationships
- Saved templates, favorites, and download or sharing activity
G. Community and creator information
If you use public or community features, we may collect and display:
- Public username and profile image
- Public designs, design titles, categories, and tags
- Likes, saves, and remix counts
- Creator information, public comments, and public descriptions
- Submission status and, when applicable, sales or commission records
H. Purchase and billing information
When you purchase credits or products, we may collect:
- Billing name, billing address, shipping address, and email address
- Order contents, purchase amount, currency, tax information, and discount codes
- Stripe customer, checkout, or payment identifiers and payment status
- Credit pack purchased and credit transaction history
- Refund or dispute status and receipt information
I. Order and fulfillment information
For physical products, we may collect:
- Product selections, customization choices, mousepad size, material, and thickness
- Edge and stitching choices and final approved artwork
- Shipping carrier, tracking number, and delivery status
- Customer-support communications and replacement or defect documentation
J. Device and usage information
- IP address, browser type, device type, and operating system
- Referring URL, pages viewed, buttons clicked, and session duration
- Approximate geographic region
- Error and crash logs and authentication events
- Fraud-prevention signals and cookie or similar technology identifiers
K. Customer-support information
- Your name and email
- The content of your request and attachments
- Order or transaction references and account information
- Support history and information needed to investigate and resolve the issue
2. How We Use Information
We may use information to:
- Create and manage accounts and authenticate users
- Provide AI conversations and generations and analyze uploaded references
- Generate prompts and visual concepts
- Conduct web research when enabled or appropriate
- Save chat sessions, templates, designs, and drafts
- Operate the Studio and Manual Editor
- Process orders and credit top-ups and grant purchased credits after verified payment
- Track credit usage and expiration
- Process shipping and fulfillment
- Display public community designs and enable likes, saves, follows, remixes, and creator pages
- Provide creator commissions or payouts
- Prevent fraud, abuse, unauthorized access, and manipulation of credits
- Detect prohibited content and enforce our Terms of Service
- Respond to support inquiries and send transactional communications
- Send marketing communications where permitted
- Improve the quality, usability, and safety of CursorCulture
- Debug errors and maintain service reliability
- Comply with legal obligations and establish, exercise, or defend legal claims
3. AI Processing and Third-Party AI Providers
CursorCulture uses automated systems and third-party AI providers to provide prompt generation, conversational brainstorming, image generation, image and reference analysis, speech transcription, web research, content classification, moderation, and conversation-title generation.
Information submitted to these features may be transmitted to OpenAI and Google (Gemini) for processing. We do not promise that an AI provider will retain no data unless our agreement and technical configuration with that provider actually provide that protection.
AI outputs may be inaccurate, incomplete, offensive, unexpected, or unsuitable. You are responsible for reviewing outputs before using, publishing, or purchasing them.
4. Web Search and External Sources
When web research is active, CursorCulture may send a query based on your request to a third-party search or AI provider, and may retrieve publicly available information from third-party websites governed by their own privacy practices. We may store source titles, domains, citations, and related research metadata with your conversation.
5. How We Share Information
A. Service providers
We may disclose information to providers for:
- Hosting, cloud storage, and database services
- Authentication
- AI processing and web search
- Payment processing and fraud prevention
- Manufacturing, order fulfillment, and shipping
- Email delivery, analytics, customer support, and error monitoring
B. Manufacturers and fulfillment partners
We may share the information necessary to produce and ship your custom product, including final artwork, product specifications, recipient name, shipping address, contact information, and order reference.
C. Public community features
If you publish a design or profile, information you choose to make public will be visible to other users and could be copied or shared outside CursorCulture.
D. Legal and safety purposes
We may disclose information if we reasonably believe it is necessary to comply with law or legal process, respond to lawful government requests, protect users, investigate fraud or abuse, enforce agreements, protect our rights, safety, systems, or property, or prevent harm.
E. Business transfers
Information may be transferred in connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets.
6. Cookies and Similar Technologies
We may use cookies, local storage, pixels, and similar technologies for authentication, security, session continuity, preferences, shopping-cart functionality, analytics, performance, fraud prevention, and marketing where enabled. Where required, we will request consent before using non-essential cookies. You can manage cookies through your browser settings and, where available, our cookie controls.
7. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy. Examples include:
- Account information: while your account remains active and for a reasonable period afterward
- Orders and payment records: for tax, accounting, dispute, and legal requirements
- AI chat sessions: until deleted, expired, or automatically removed under our retention settings
- Inactive Chat for Ideas conversations: may be deleted after 90 days of inactivity unless used again
- Temporary uploads: until processing is complete or after a defined cleanup period
- Saved designs and templates: until deleted by the user or account
- Public community content: until removed, account deletion, or moderation
- Security logs: for a reasonable security and fraud-prevention period
- Credit ledgers: for financial reconciliation, fraud prevention, and legal compliance
Deleting an account may not immediately remove information from backups, fraud records, transaction records, or information we must legally retain.
8. Account Activity and Credit Expiration
Purchased top-up credits may expire after 90 consecutive days without a successful authenticated login, as described in our Terms of Service. We may store login and credit-batch timestamps to administer this rule. Credit expiration records may be retained in billing history and financial ledgers even after the applicable credits expire.
9. Data Security
We use administrative, technical, and organizational safeguards intended to protect information. However, no online service or transmission method is completely secure, and we cannot guarantee absolute security.
You are responsible for protecting your account credentials, using a secure password, logging out of shared devices, and promptly reporting suspected unauthorized access.
10. Your Privacy Rights
Depending on where you live, you may have rights to:
- Request access to personal information
- Request correction or deletion
- Obtain a portable copy
- Object to or restrict certain processing
- Opt out of certain targeted advertising or data sales
- Withdraw consent
- Appeal a denied privacy request
To submit a request, contact cursorcultureofficial@gmail.com. We may verify your identity before completing a request. We do not discriminate against users for exercising applicable privacy rights.
11. Marketing Communications
You may unsubscribe from marketing emails through the unsubscribe link in the message. You may continue to receive transactional communications, including order confirmations, payment notices, security alerts, account notices, policy updates, and support responses.
12. Children's Privacy
CursorCulture is not intended for children under 18. We do not knowingly collect personal information from children below the applicable minimum age. If you believe a child provided information without proper authorization, contact cursorcultureofficial@gmail.com.
13. International Users
Information may be processed in the United States and other countries where we or our providers operate. Those countries may have data-protection rules different from those in your location. Where legally required, we use appropriate safeguards for international transfers.
14. Third-Party Links
CursorCulture may link to third-party sites. We do not control their privacy practices and recommend reviewing their policies.
15. Changes to This Policy
We may update this policy to reflect product changes, new features, legal requirements, security practices, or provider changes. We will update the effective date and provide additional notice where required.
16. Contact Us
For privacy questions or requests:
- CursorCulture.LLC
- Palm Coast, Florida
- cursorcultureofficial@gmail.com
- +1 786 779 5989
Business Information
For questions regarding this policy, contact CursorCulture.LLC using the business contact information below or by email at cursorcultureofficial@gmail.com.
CursorCulture.LLCPalm Coast, Florida
Phone: +1 786 779 5989